SALESFORCE SALESFORCE-SALES-REPRESENTATIVE REAL TORRENT | NEW SALESFORCE-SALES-REPRESENTATIVE EXAM PAPERS

Salesforce Salesforce-Sales-Representative Real Torrent | New Salesforce-Sales-Representative Exam Papers

Salesforce Salesforce-Sales-Representative Real Torrent | New Salesforce-Sales-Representative Exam Papers

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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

TopicDetails
Topic 1
  • Planning: In this topic, Salesforce Sales Professionals examine the elements of territory planning, such as account segmentation and prioritization. The focus of this topic is on creating approaches to engage key accounts effectively and developing robust business relationships with essential roles and personas.
Topic 2
  • Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.
Topic 3
  • Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.
Topic 4
  • Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.

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New Salesforce-Sales-Representative Exam Papers & Certification Salesforce-Sales-Representative Cost

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Salesforce Certified Sales Representative Sample Questions (Q91-Q96):

NEW QUESTION # 91
A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer's question: "What's in it for me?"

  • A. Offer a product sample.
  • B. Articulate the business value.
  • C. Provide product documentation.

Answer: B

Explanation:
Articulating the business value is how the sales rep should address the customer's question: "What's in it for me?" Business value is the benefit or advantage that the product provides to the customer in terms of improving their situation, solving their problems, fulfilling their needs, or achieving their goals. Articulating the business value helps to show the customer how the product can help them succeed and grow.References:
https://www.salesforce.com/resources/articles/value-selling/#value-selling-definition


NEW QUESTION # 92
After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.
How should the sales rep build credibility with the prospect to better their chances of a successful pitch?

  • A. Base the pitch on what the prospect has explicitly told them in previous conversations.
  • B. Base the pitch on the sales rep's company's proven, most successful product lines.
  • C. Base the pitch on discovery research into the prospect's customers' challenges.

Answer: C

Explanation:
Basing the pitch on discovery research into the prospect's customers' challenges is a way to build credibility with the prospect and increase the chances of a successful pitch. This shows that the sales rep has done their homework, understands the prospect's business and market situation, and can provide solutions that can help them serve their customers better. Reference: https://www.salesforce.com/resources/articles/sales-pitch/#sales-pitch-tips


NEW QUESTION # 93
How does a sales representative determine if a customer might be a valid prospect for the product?

  • A. Understand the customer's pain points and what they attempted in the past that was unsuccessful.
  • B. Uncover what the customer is planning to do and the executive staff's purchasing preferences.
  • C. Review the customer's website and tell the prospect that the product will solve their problems.

Answer: A

Explanation:
Understanding the customer's pain points and what they attempted in the past that was unsuccessful is a way to determine if a customer might be a valid prospect for the product. This helps to identify the customer's needs, challenges, goals, and motivations, as well as to assess their fit and readiness for the product. This also helps to position the product as a solution that can address their pain points and provide value. Reference: https://www.salesforce.com/resources/articles/sales-process/#qualify


NEW QUESTION # 94
After a successful sale of their latest software product, a sales representative wants to nurture their long-term relationship with the customer by driving product adoption.
What success metric for product adoption can the sales rep use?

  • A. Number of users assigned a license
  • B. Session duration
  • C. User login rates

Answer: C

Explanation:
User login rates are a valuable success metric for product adoption, as they indicate the frequency and regularity with which customers are engaging with the software. High login rates typically suggest that users find the product valuable and are integrating it into their daily workflows. Salesforce advocates monitoring engagement metrics like login rates to gauge product adoption and to identify opportunities for further customer support and training, ensuring customers derive maximum value from their products.


NEW QUESTION # 95
A sales representative wants to avoid getting a price objection during a meeting near the end of thesales cycle.
Which strategy helps minimize price challenges?

  • A. Presenting a discount at the beginning of the conversation.
  • B. Building in value-based conversation from the beginning.
  • C. Showing a competitor pricing matrix during the meeting.

Answer: B

Explanation:
Building in value-based conversation from the beginning is a strategy that helps minimize price challenges by focusing on how the solution can deliver value to the customer rather than on how much it costs. Value-based conversation involves asking open-endedquestions, listening actively, understanding the customer's pain points and needs, and presenting tailored solutions that address them.References:https://www.salesforce.com
/resources/articles/value-selling/#value-selling-tips


NEW QUESTION # 96
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